Licensing & Regulatory Information

Comprehensive licensing information, regulatory compliance, and professional credentials ensuring transparent and trustworthy mortgage lending services in California.

Professional Licenses & Registration

Our mortgage lending operations are fully licensed and regulated at both federal and state levels, ensuring compliance with all applicable laws and regulations.

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NMLS License

[License Number]

Authority: Nationwide Multistate Licensing System

Scope: Federal mortgage lending authorization

Active
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California DRE License

DRE #[License Number]

Authority: California Department of Real Estate

Scope: California real estate broker license

Active
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State Banking License

CA-[License Number]

Authority: California Department of Financial Protection

Scope: California state mortgage lending

Active

Regulatory Compliance

Truth in Lending Act (TILA)

Federal law requiring disclosure of credit terms and costs

Full compliance with TILA disclosure requirements

Real Estate Settlement Procedures Act (RESPA)

Federal law governing real estate settlement procedures

Complete RESPA compliance and consumer protection

Fair Credit Reporting Act (FCRA)

Federal law regulating consumer credit information

Strict adherence to FCRA credit reporting standards

Equal Credit Opportunity Act (ECOA)

Federal law prohibiting credit discrimination

Full ECOA compliance and fair lending practices

California Homeowner Bill of Rights

California law protecting homeowners from foreclosure abuse

Complete compliance with California foreclosure protections

SAFE Mortgage Licensing Act

Federal law requiring state licensing of mortgage originators

All loan officers are SAFE Act licensed and registered

Your Rights as a Borrower

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Right to Know

You have the right to receive clear, accurate information about loan terms, costs, and risks.

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Right to Shop

You have the right to shop around and compare mortgage offers from different lenders.

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Right to Privacy

Your personal and financial information must be protected and used only for legitimate purposes.

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Right to Fair Treatment

You have the right to fair and equal treatment regardless of race, religion, gender, or other protected characteristics.

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Right to Complain

You have the right to file complaints about mortgage lending practices with appropriate regulatory agencies.

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Right to Cancel

You have the right to cancel certain mortgage transactions within three business days.

Required Loan Disclosures

Loan Estimate

Detailed breakdown of loan terms, projected payments, and closing costs

Timing: Within 3 business days of application

Closing Disclosure

Final loan terms and closing costs, including any changes from the Loan Estimate

Timing: At least 3 business days before closing

TILA Disclosure

Truth in Lending disclosures including APR, finance charge, and payment schedule

Timing: Before loan consummation

RESPA Booklet

Consumer guide to settlement services and your rights as a borrower

Timing: Within 3 business days of application

Licensed Mortgage Professionals

John Smith

Senior Loan Officer

NMLS #123456

  • Certified Mortgage Planning Specialist
  • FHA Approved
  • VA Approved

Sarah Johnson

Mortgage Consultant

NMLS #234567

  • First-Time Buyer Specialist
  • CalHFA Certified
  • USDA Approved

Michael Chen

Branch Manager

NMLS #345678

  • Certified Mortgage Banker
  • Jumbo Loan Specialist
  • Investment Property Expert

NMLS Consumer Access

Verify Our License Status

The Nationwide Multistate Licensing System (NMLS) provides consumers with access to licensing and regulatory information for state-licensed companies and individuals.

You can verify our licensing status and view any regulatory actions by visiting the NMLS Consumer Access website.

Visit NMLS Consumer Access

Our NMLS ID: [NMLS ID]

Consumer Complaint Process

Internal Resolution

  1. Contact our customer service team directly
  2. Speak with a senior loan officer or manager
  3. Submit written complaint for formal review
  4. Receive response within 10 business days
Contact Customer Service

Regulatory Agencies

Consumer Financial Protection Bureau

consumerfinance.gov/complaint

California DRE

dre.ca.gov

HUD

hud.gov/complaints

Important Legal Notices

Equal Housing Opportunity

We are committed to equal housing opportunity and fair lending practices. We do not discriminate on the basis of race, color, religion, sex, national origin, familial status, or disability in any aspect of a credit transaction.

Privacy Notice

We protect your personal and financial information in accordance with applicable privacy laws. We do not sell your personal information to third parties for marketing purposes.

Credit Authorization

By applying for a loan, you authorize us to obtain credit reports and verify information provided in your application. Multiple credit inquiries for the same purpose within a short time frame typically count as a single inquiry for credit scoring purposes.

Questions About Our Licensing or Compliance?

Our licensed mortgage professionals are ready to answer your questions and guide you through the loan process with complete transparency.